FAQs

Frequently Asked Questions

"Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."
We offer replacement pin clasps in each style listed below:
Brand22 eCommerce accepts the following payment methods:
  • Visa
  • Mastercard
  • Discover
  • Apple Pay
  • Google Pay
We believe that only through the best raw materials we are able to achieve the most amazingly unique products. For that reason, we maintain a sustainable long-lasting relation with only the best and most reliable suppliers. The material for every model is explicit in the product description.
After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.
Our products are Made in the USA, designed and manufactured in California.
Providing us with your email address means we can send you two very important emails: One is a copy of the order that you place with us, and the other is a notification that your package has been shipped. We may also use email if it is necessary to contact you regarding your order. We will not send you spam emails, and we will not give your email address to anyone else.